We can help ensure your applications and infrastructure are managed continuously.

Here at ZedVue, we understand the importance of systems to daily operations. From end-to-end project management to software solutions to securing your data, we’re all about delivering better business outcomes through technology. We provide an all-inclusive support for your IT function from first line support, server patching or your infrastructure components. We offer inclusive incident support and undertake proactive monitoring together with preventive maintenance tasks to anticipate and address issues that may affect operations.

SUPPORT MANAGED SERVICES

APPLICATION SUPPORT

ZedVue offers a range of Managed Application Support Services to make sure your business applications can sustain and accelerate business results. Using time-tested tools and advanced support frameworks, we can guarantee your business applications are implemented properly, functions securely, and operates at their peak. We use industry-standard service delivery KPIs to improve transparency and accountability as well as your capacity to prioritize and resolve issues.

PLATFORM SUPPORT (CLOUD SUPPORT, AZURE, AWS, GOOGLE, IB)

Whether you’re on AWS, MS Azure or Google Cloud, our Platform Support services can guarantee your business processes and workflows are running smoothly. We provide complete cloud management and governance services through daily maintenance and support while managing the necessary tasks in accordance with industry best practices, and your corporate policies.

MANAGED IT SERVICES

Whether it’s cloud or on premise, we manage and maintain your IT infrastructure to ensure it’s always at its peak and minimize downtime. ZedVue’s Managed IT Services maintain the health of your IT environment as well as all your systems and devices, helping eliminate the frustration and complexity of managing your IT.

MANAGED DATA SERVICES

ZedVue’s Managed Data Services offers a flexible solution that allows your business to better manage your complex data requirements. We provide technology infrastructure and managed services that create a solution to enhance your data quality and minimizes acquisition cleansing. You will have immediate access to the data you need to support your key decisions, such as expansion to new markets and business lines.

ON-DEMAND IT SERVICES

If you are not ready for Managed IT Services, we offer On-Demand services in a reactive form of IT issue management for your business. On-Demand clients receive the exceptional care you expect from our entire team from Solution Architects, Systems Administrators, Network Engineers, Service Desk Analysts, etc.

HOW IT WORKS

  • Assess Needs
    We can help assess the work and challenges that are up ahead, to get your business in the right direction and achieve your business goals. We assess your needs by holding an initial workshop to understand your existing landscape and challenges.
  • Design Requirements
    Using our methodical resources, our team will constantly work with you to design a target blueprint on the look of your enterprise and outline the strategic initiatives to help with your digital transformation journey.
  • Setup/Transition/Operate
    We will start by setting up your team and identifying the right talents for your requirements. Your extended team will then be integrated as they follow your internal processes, and use the communication and collaboration tools you choose.
  • Implement Services
    Your team will report directly to your in-house project manager, follow your internal processes, use the communication and collaboration tools you choose, just like your in-house team.
  • Support Operations
    We will make sure to provide your team with all the support, skills, tools, and documentation necessary all throughout the process.
  • Evaluate Performance
    Our optimization stage helps to ensure you realize the biggest benefits of your chosen support services by lowering cost and transforming to cloud-native solutions.

WHY US?

CONVENIENCE

The convenience of a one-stop-shop that offers various managed services, from managing your journey to cloud, developing custom web applications to augmenting your development team. We will do all the heavy lifting for you when it comes to technology, workforce, software and all the steps involved with development so that you can focus on growing your business.

EFFICIENCY

We know all the essential parts of a great digital experience, and we bring them together to help power your digital innovation and achieve true transformation. Our wide range of solutions and services will save you time and will drive operational efficiency without having to deal with multiple providers to achieve true transformation.

AGILITY

Our engagement model enables your business to be more agile by providing a fully defined, customizable and scalable solutions and services that adjusts to your processes and business needs. This simply means that you can easily scale up and down your team size or skill set based on your requirements all throughout the evolution of your project.

HOW CAN WE COLLABORATE?

We can help you choose the model that fits you in consideration of your business needs and the size of your web development project.

SPECIALISED TEAM

Scale your in-house team through a dedicated offshore team of highly skilled web designers, QA and software developers who are competent, readily accessible, easy to work with and can provide reliable support.

MANAGED PROJECTS

From managing your requirements, project planning to QA, deployment and product launch, we will take care of it for you and ensure that we deliver results on time, on scope and on budget, making you focus on what you do best.

ON-DEMAND SERVICES

Get experienced support whenever you need it. From design, development, and implementation, you can depend on our strong expertise and technological capabilities in the short, medium or long term.

Are you ready to embrace data-driven transformation to gain insight, make decisions and predict future outcomes? Do you want to connect and transform your data into revenue?

Hire Us